Essential Scrap Metal Recycling Services for US Clients
A privately held, Detroit-based company operates across various industries including metals recycling, real estate, industrial services, beverage distribution, automotive retailing, transportation, hydroponic greenhouse operations, and logistics.
Problem Statement
Existing problem
- The organization managed all its scrap metal-related business activities manually, which was a very tedious job for its Sales and IT teams to manage and execute.
- These activities included visiting customer locations to view the scrap metal, consolidate all the scrap metal details, and send it across to the administrative office centers.
- All these activities were time-consuming as such scrap centers were spread across geographical regions.
- Bid for such scrap metals based on inputs from the teams were not consolidated and shared so that they could be preserved for all future references.
Customer Needs
- The organization was required to move on from the present-day manual approach to the efficient world of automation.
- A solution was required which could work from all customer locations.
- It could capture Pictures and Videos of Scrap material at Customer locations and send them in real-time to administrative offices.
- Consolidate and store all such data for all future references that could arise in the uncertain future.
- JRDSI was called in to provide its expertise to identify a robust and effective solution to resolve Soave challenges.
JRD Contribution
Solution
- Analyzed the existing Workflow application to build the As-Is process flow.
- Conducted requirement analysis and mapped the process steps to the To-Be state.
- Proposed an innovative idea of developing a mobile application and then integrating it with SharePoint 2010.
- The Mobile application developed would communicate via a JRDSI developed custom web service with the centralized repository of SharePoint.
- Once uploaded, this SharePoint 2010 document library would store all such media files for all future reference purposes.
- It was also possible to configure the application with a specified list of email addresses to whom the same media files could be sent.
- Customized solution deployed and rolled out to users.
- Technology stack included Microsoft .Net Framework, (ASP .Net, C#) Oracle, HTML , Java Scripts, IIS.
Benefits
- Effective communication management process between sales team and its customers.
- Automation of the entire process enabled and helped sales team to perform their job in an efficient manner.
- Improved customer services directly resulted in increased turnover and better customer service.
- Soave increased their Total turnover and Profits from its scrap metal business.
- It provide Soave an edge over its competitors in bidding process.
- It improvised on document management for all future references.